If a shipment is damaged in transit, please do not throw away the packaging. Contact AQB upon receipt to file a claim.
Do not use the product box as a shipping container. All returned products must be returned double boxed, with no markings or writing on the original box and all original manufacturers' inseerts including manuals cables, warranty card, static bags and any other inserts just as they were received. If a product shows signs that the entire product and packaging was removed from its original box, a refund will be denied resulting in return shipment back to the customer.